Effective date: November 1, 2025

Purpose

This document gives customers a high-level overview of GuardRail’s security posture and data handling approach.

Security Controls

GuardRail may implement controls such as:

  • encrypted connections,
  • role-based access,
  • password hashing,
  • environment separation,
  • least privilege administration,
  • monitoring and logging,
  • backup and recovery processes,
  • vendor and infrastructure management.

Customer Responsibilities

Customers remain responsible for:

  • setting appropriate user roles,
  • protecting credentials,
  • reviewing vendor-provided information,
  • deciding what documents to upload,
  • managing legal and governance obligations beyond the Services.

Shared Responsibility

Security and oversight are a shared responsibility between GuardRail and customers.

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